Field Service Technician

Flexicon Corporation – Bethlehem, PA

General Areas of Responsibility:

  • Support of mechanical equipment and electrical control issues on Flexicon systems
    • Includes phone, email and on-site support
    • Solving performance related issues in quick fashion
    • Calibrating weigh scale systems
    • Reviewing and modifying PLC programs
  • Supervisory role on-site for installation assistance
    • Includes contractor guidance and project management
    • Liaison between end user and contractor
    • Deciphering mechanical drawings and electrical schematics
    • Time management
  • Equipment Startup and Commissioning
    • Includes mechanical installation review and adjustments
    • PLC I/O Checkout
    • Adjusting factory installed PLC & HMI programs if required
    • Follow up calls to customers after commissioning
  • In office customer service support
    • Includes assisting the other Flexicon departments with customer inquiries
    • Research on inquiries from customers
    • Data implementation on Flexicon database
    • Quoting parts and equipment
    • General customer service duties


  • Ability to troubleshoot issues over the phone, over email and in person
  • Ability to use hand and power tools
  • Ability to communicate effectively verbally and in writing
  • Ability to make solid decisions and recommendations in a rapid paced, forward thinking environment
  • Ability to perform assigned responsibilities with minimal to moderate supervision
  • Ability to prioritize, organize and perform multiple work assignments simultaneously
  • Ability to prepare clear and concise reports, field notes, correspondences, and other written materials
  • Ability to interpret mechanical drawings, electrical schematics, PLC code, Weigh Indicator/Module programs, and HMI programs.
  • Knowledge of and ability to use computer applications including, but not limited to MS Word, Excel, and Outlook
  • Knowledge of and ability to use computer programs including, but not limited to Allen Bradley, Automation Direct, Rice Lake and Mettler Toledo.

Minimum Qualifications:

Candidates should have an Electromechanical or Field Service background with 5 years’ experience, preferably with industrial process equipment and dry bulk solids.

Job Type: Full-time


  • relevant: 5 years (Required)

Required travel:

  • 25% (Required)

Work Location:

  • One location


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Tuition reimbursement

Typical start time:

  • 8AM

Typical end time:

  • 5PM

This Company Describes Its Culture as:

  • Detail-oriented: quality and precision-focused
  • Innovative: innovative and risk-taking
  • Outcome-oriented: results-focused with strong performance culture
  • Stable: traditional, stable, strong processes
  • People-oriented: supportive and fairness-focused

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a college diploma


  • Monday to Friday
  • Day shift

Due to consistent growth domestically and internationally, Flexicon is seeking a technically well rounded and personable individual to join our Service department. An ideal candidate would have strong electrical and mechanical background and possess excellent communication skills to support direct communications with customers and independent field contractors. Knowledge in weighing systems, PLC’s and HMI’s helpful. It is preferable to have 5 years’ experience with industrial process equipment and dry bulk solids. Domestic and international travel will be required.

Flexicon is a privately-held and -operated designer and manufacturer of bulk material handling equipment and systems. Flexicon’s global headquarters is located in Bethlehem, PA in the heart of the beautiful Lehigh Valley, with subsidiaries located on (4) continents, each with complete sales, service, engineering, and manufacturing capabilities.

Growing continually, Flexicon has earned a world-class reputation as a best-in-class organization at all levels, attracting and retaining top talent. When you join Flexicon, you join a firm backed by a solid history and a commitment to its customers and community. We offer competitive salaries with an excellent benefits package including medical, dental and vision, plus a company matched 401K and paid vacation, depending on Flexicon location.

Flexicon Headquarters
Top Work Places 2013

"Flexicon is a high-quality manufacturing company that has demonstrated strong, consistent growth and a firm commitment to the Lehigh Valley. As its facility and product lines have expanded, they've earned a reputation as one of the region's top workplaces, and that reputation is richly deserved."

Don Cunningham, President & CEO
Lehigh Valley Economic Development Corporation


To apply, please send your resume and cover letter to
in either Microsoft Word format or PDF format.